Accessible-area review
Evaluate evidence, likely species, active conditions, access points, and visible impact.
Process & expectations
Inspection Process & Five-Year Warranty
You should understand what was found, what is recommended, and which part of the property each recommendation addresses. Critter-Ridder’s process separates inspection, active wildlife, exclusion, cleanup, and follow-through.
Critter-Ridder field standardInspect. Explain. Correct.
01Photo-supported findings
02Clear proposed scope
03Documented follow-through
What the inspection considers
Inspection Creates the Scope
The proposal should reflect the property’s actual accessible conditions—not a predetermined package. Project length varies by species, active conditions, accessibility, repair scope, and follow-up. Before work begins, Critter-Ridder explains the expected schedule, needed access, and conditions that could change the timeline.
Photo documentation
Connect recommendations to relevant property conditions whenever practical.
Defined proposal
Separate active control, exclusion, repair, cleanup, and optional protection.
Completion review
Document the approved work and explain applicable follow-up or warranty terms.
The Critter-Ridder approach
From First Look to Final Review
The exact method depends on the species, property, season, accessible areas, and approved scope.
Inspect and document
Evaluate the accessible structure and wildlife evidence.
Propose the scope
Explain findings, priorities, limitations, and recommended work.
Complete and review
Perform authorized work, document completion, and explain follow-through.
Warranty & follow-up
Five-Year Warranty on Completed Exclusion & Repair Work
When the full recommended project scope is completed, Critter-Ridder backs its seal, mend, and repair work with a five-year transferable warranty.
Wildlife exclusion is most dependable when the connected entry points and recommended repairs are addressed as one complete project. For that reason, warranty coverage is tied to completing the full recommended scope—not only a partial repair.
The warranty applies to Critter-Ridder’s completed seal, mend, and repair work identified in the written project scope. It is not a blanket guarantee covering every wildlife-control service, every future animal event, or every structural condition at the property.
Important Limitations
The warranty does not cover structural components or conditions outside Critter-Ridder’s control. Examples include shared walls, wood rot, exposed sewer pipes, shallow foundation footers, and the pre-existing condition or integrity of the structure.
Transferable Coverage
The warranty is transferable. The written project documentation identifies the covered work and governs any applicable transfer requirements.
Before work begins, Critter-Ridder will explain the recommended scope, identify the areas included in the project, and provide the applicable written warranty information.
Examples show Critter-Ridder exclusion and repair work. Warranty coverage depends on the completed written project scope.Common questions
Five-Year Warranty FAQs
These answers provide general direction. The correct plan still depends on the property and current conditions.
Explore the complete wildlife guide →What work is covered by the five-year warranty?
The warranty is tied to Critter-Ridder’s completed seal, mend, and repair work identified in the written project scope. The full recommended scope must be completed for the warranty to apply.
Does every Critter-Ridder service include a five-year warranty?
No blanket warranty should be implied for every service. The five-year warranty specifically applies to covered seal, mend, and repair work. The written project documents identify the work included.
What is not covered?
The warranty does not cover structural components or conditions outside Critter-Ridder’s control, including shared walls, wood rot, exposed sewer pipes, shallow foundation footers, and the pre-existing condition or integrity of existing structures.
Is the warranty transferable?
Yes. The warranty is transferable. The written project documentation governs the covered work and any applicable transfer requirements.
Where can I find the exact terms for my property?
The project proposal and written warranty documentation provided for the completed scope control the exact coverage, limitations, and any applicable transfer requirements.
The next step is inspection
Understand the Activity and the Property.
Tell us what you are noticing and where it is happening. Critter-Ridder will help determine the appropriate next step.